AW
Allen Wade
Independent Support Worker · Adelaide
NDIS Core · Assistance with Daily Life (Item 01_011_0107_1_1)

Everyday daily living support.

I am an independent support worker with a strong background in communications technology. I provide practical assistance, prompting, and supervision with everyday activities, particularly where a person needs support to use their phone, computer, or online services.

During a support session, I can adjust everyday settings and accessibility features to help you complete the activity — for example, reading a message, contacting a service, managing an appointment, or communicating with others. My role is to help you participate, exercise choice, and do as much as possible for yourself.

Direct one-to-one support across metropolitan Adelaide. Self-managed and plan-managed participants welcome.

AW

Allen Wade

Independent Support Worker

"Practical assistance, prompting, and supervision so you can complete your daily activities and maintain choice and control."

Adelaide, SA · Core Daily Living · Person-Centred
How We Work

Support work shaped by the tasks you need done today.

In modern life, everyday routines often involve an app, an SMS code, or a self-service checkout. When you need support with daily activities, my role is to sit beside you, prompt steps, and provide hands-on assistance so the job gets finished.

Because I have practical experience with communications devices, I can adjust standard accessibility features during our session — like text size, voice prompts, or simple home-screen shortcuts — so that doing the same task next time is more comfortable and straightforward for you.

01

Practical Assistance & Prompting

Assisting you through each step of a daily task at your own pace, whether that is booking a doctor’s visit, ordering household items, or confirming an appointment.

02

Everyday Device Adjustments

Tuning built-in settings on your phone or tablet (large text, voice-to-text, simple app grouping) directly as part of completing the daily living activity.

03

Choice, Control & Safeguards

You keep complete ownership of your accounts, banking, and passwords. I do not take over your personal details or make decisions on your behalf.

Everyday Activities

Everyday tasks we can work through together.

My support is grounded in real functional life. These are typical day-to-day activities where assistance, prompting, or device adjustments help you get things done:

🛒

Shopping & Groceries

Practical help organizing your shopping list, ordering bulky household items online, or supporting you through the self-service checkout at your local store.

Direct assistance: Prompting steps, setting up saved order templates, and practicing checkout routines.
🩺

Appointments & Healthcare

Assisting you to contact your GP, specialist clinic, or allied health providers; managing calendar reminders; and confirming appointment times.

Direct assistance: Setting clear visual reminders and adjusting calendar notifications on your device.
💳

Paying Everyday Bills

Sitting with you while you pay energy, water, or phone bills online, ensuring you retain total personal control of your card details and banking.

Direct assistance: Guiding navigation through payment screens; zero custody of your banking PINs or cards.
🏛️

Government & Community Services

Prompting and supervision while checking messages, uploading documents, or reading updates across myGov, Centrelink, or Medicare.

Direct assistance: Plain-English explanation of instructions and tuning text-to-speech features when reading.
💬

Staying Connected

Helping you use email, messaging, or video calls so you can keep in regular contact with family, friends, support coordinators, and providers.

Direct assistance: Setting up contact shortcuts and voice-to-text dictation on your everyday handset.
🛡️

Checking Suspicious Messages

Supervised checking of text messages, emails, or delivery notifications so you can identify spam and avoid clicking unsafe links.

Direct assistance: Practical safety routines, spam filtering, and establishing verification habits.
Scope of Support & Operational Boundaries

What my service is — and what it is not.

To ensure clear accountability, participant safety, and billing compliance, my work operates strictly within the scope of independent disability support work:

What I do (Core Daily Living)
  • • Provide direct hands-on assistance, prompting, and supervision with everyday activities.
  • • Adjust built-in device settings (font size, voice dictation, shortcuts) during a session to directly enable that activity.
  • • Support you to do as much as possible for yourself, building familiarity and confidence.
  • • Work collaboratively with your Support Coordinator, Plan Manager, and allied health professionals.
  • • Bill transparently under standard NDIS Core rates (Item 01_011_0107_1_1).
What I do not do (Boundaries)
  • • I am not an Assistive Technology (AT) Assessor and do not write clinical AT funding applications.
  • • I do not conduct formal occupational therapy or clinical capacity assessments.
  • • I do not provide computer repair shop services, hardware component repairs, or general IT consulting.
  • • I do not hold, manage, or store your passwords, bank PINs, or confidential financial logins.
  • • Where a task requires specialist assessment, I work strictly within appropriate professional guidance.
Participant Choice & Control

Flexible booking around your actual living needs.

Support work should fit the natural shape of your week. You decide when you need assistance — whether that is a regular session for shopping and life admin, or booking support when a specific task arises (like an upcoming appointment or a new portal requirement).

Every session is documented with clear case notes showing the daily activity supported, why assistance was required, and the practical steps completed together.

Service Agreement & Notes: All arrangements are agreed upfront in a standard service agreement outlining support goals, agreed session lengths, and transparent invoicing.
Step 1

Identify the everyday task

We discuss what you want to achieve — managing groceries, contacting a service, reading messages, or organizing an appointment.

Step 2

Practical support delivered side-by-side

I sit with you to provide prompting, guidance, and supervision. We adjust standard device features as needed so completing the task is practical.

Step 3

Clear, audit-ready session notes

Your plan manager receives straightforward invoices and notes detailing the daily activity supported, ensuring complete funding peace of mind.

Invoicing & Line Items

NDIS Core Support: Item 01_011_0107_1_1

Assistance With Self-Care Activities / Daily Living — Standard — Weekday Daytime ($73.58/hr).

Service Agreement Scope Statement

I am an independent support worker with a strong background in communications technology. I provide practical assistance, prompting, and supervision with everyday activities, particularly where a person needs support to use their phone, computer, or online services.

During a support session, I can adjust everyday settings and accessibility features to help the person complete the activity — for example, reading a message, contacting a service, managing an appointment, or communicating with others.

My role is to help the person participate, exercise choice, and do as much as possible for themselves. Where a task requires specialist assessment, I work within the appropriate professional guidance.

✓ Core: Assistance with Daily Life ✓ In-session prompting & supervision ✓ Everyday mainstream device settings ✓ Transparent, audit-ready invoicing
NDIS Price Limit

Strictly adheres to standard NDIS price limits for weekday daytime Core support ($73.58/hr).

Clear Documentation

Every session is backed by transparent notes detailing the functional daily activity supported.

Plan Compatibility

Working directly with self-managed and plan-managed participants under standard service agreements.

NDIS CODE OF CONDUCT CORE DAILY LIVING SELF & PLAN-MANAGED ADELAIDE LOCAL