Helping people with motion and cognitive challenges use their existing phones and computers with ease.
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I specialise in "bridging the gap" between complex technology and everyday use. I’m not a computer repairman—I’m a support worker who understands that for someone with a disability, a phone isn't just a gadget; it's a lifeline to independence.
For limited dexterity or tremors. Hands-free voice control, eye-tracking, and biometric security (no more typing passwords).
Reducing overwhelm. Simplified interfaces, automated reminders, and "one-tap" shortcuts for complex tasks.
It is vital for Plan Managers and the NDIA to understand that this service is a disability support intervention, not general computer maintenance.
IT Support fixes a slow computer. Support Work enables a person with a tremor to navigate their banking app independently. We focus on the *human-to-device interface* to overcome functional barriers.
All sessions are tied to NDIS Plan Goals (e.g., "Social Participation" or "Daily Living Skills"). We implement configuration strategies to allow for choice, control, and community inclusion.
I act as a direct support professional, providing the one-on-one side-by-side training and patience required for a participant to learn and maintain accessibility setups.
Assistive Technology Guideline:
"Mainstream technology can be a cost-effective and socially inclusive way to meet a participant's accessibility needs."
Services are provided in alignment with the NDIS Support Worker role, focusing on customisation support work for autonomous daily activities.
I work with plan-managed and self-managed participants. My focus is on reasonable and necessary low-risk assistive technology configuration that maximises your plan's value by using the hardware you already own.