Adelaide Local Support

Communications Support Work for NDIS Participants

Helping people with motion and cognitive challenges use their existing phones and computers with ease.

Send an SMS

CLICK TO START A CONVERSATION

Allen Wade

Hi, I'm Allen

I specialise in "bridging the gap" between complex technology and everyday use. I’m not a computer repairman—I’m a support worker who understands that for someone with a disability, a phone isn't just a gadget; it's a lifeline to independence.

NDIS Compliant Adelaide Local

Motion & Mobility

For limited dexterity or tremors. Hands-free voice control, eye-tracking, and biometric security (no more typing passwords).

Cognitive Support

Reducing overwhelm. Simplified interfaces, automated reminders, and "one-tap" shortcuts for complex tasks.

Support Work, Not "IT Help"

It is vital for Plan Managers and the NDIA to understand that this service is a disability support intervention, not general computer maintenance.

Functional vs. Technical

IT Support fixes a slow computer. Support Work enables a person with a tremor to navigate their banking app independently. We focus on the *human-to-device interface* to overcome functional barriers.

Disability Goal Driven

All sessions are tied to NDIS Plan Goals (e.g., "Social Participation" or "Daily Living Skills"). We implement configuration strategies to allow for choice, control, and community inclusion.

Support Worker Role

I act as a direct support professional, providing the one-on-one side-by-side training and patience required for a participant to learn and maintain accessibility setups.

NDIS Framework References

Assistive Technology Guideline:

"Mainstream technology can be a cost-effective and socially inclusive way to meet a participant's accessibility needs."

Services are provided in alignment with the NDIS Support Worker role, focusing on customisation support work for autonomous daily activities.

Billing & Funding

I work with plan-managed and self-managed participants. My focus is on reasonable and necessary low-risk assistive technology configuration that maximises your plan's value by using the hardware you already own.

Code of Conduct Reasonable & Necessary Low Risk AT Specialist
Message Allen