Tailored ICT Support & Caregiving Efficiency

Tailored ICT support can improve caregiving efficiency in several ways, primarily by automating tasks, improving communication and scheduling, and enabling clients to be more independent:

• Reduced Demand for Physical Services: Clients can order groceries and meals online, reducing the need for support workers to take them shopping. This can also apply to pharmacy and medical deliveries, allowing for timely medication management without physical visits.

• Optimised Support Planning: Integrating NDIS plan management platforms with calendars and payment systems streamlines the process and reduces errors. This can prevent overbookings and wasted NDIS funds. Smart reminders can also be used to help clients avoid missing appointments.

• Reduced Dependence on Paid Assistance: Automating routine tasks like turning on lights or managing schedules reduces the need for constant human assistance. This minimises labour costs and frees up caregivers' time.

• Empowering Independence: Accessible technology enables clients to perform tasks independently, potentially delaying or eliminating the need for costly support arrangements like assisted living facilities.

By enabling access to essential online services and reducing inefficiencies, tailored ICT support can generate significant cost savings and improve the quality of life for both clients and caregivers.